The first impression of this phone is great. It looks great – thin, sleek touchscreen, very responsive one at that but its drawbacks far outweigh it’s advantages.
The first Delve that we got had a bad battery which fully discharged in about 5 hours. So we returned that and got a new one. Alltel forces you to get a smartphone plan with the Delve but they admit that it is not really a smartphone. It does have some smartphone features like a full browser, GPS etc. but it is extemely limited in what it can do. Also it doesn’t use a standard usb charger!!
Browser: The browser on the Delve is Obigo, which is nice because most websites work well on it – notable exceptions are Facebook (not the mobile facebook). There is no Flash but then Flash on mobile phones is rare. Obigo is decent but is nowhere near Opera on my HTC Touch Pro (another post about this fantastic browser).
Apps: It is not possible to install any apps on this phone except the ones that Alltel gives you (Alltel Nav, Nutsie etc.). The browser will allow you to download all kinds of files but you cannot browse for or open those files. The phone only lets you browse media files (images and music). You can’t even delete other types of downloaded files form the phone memory. Alltel tech support recommends restting the phone if the memory gets full. I even tried getting the Samsung software that connects to Samsung phones but the Delve is not supported.
GPS: Forum discussions claim that Alltel Nav is free with the Delve but I confirmed from our business rep, two store reps, one customer service rep and two advanced tech support reps at Alltel that it is only free for a month. Anyway as a Nav program Alltel Nav is nice – it speaks street names and checks traffic. But I was pissed off that I couldn’t install my own GPS app.
Ringtones: The phone plays mp3 files but you cannot use them as ringtones. You can convert low quality mono files to the file format of the ringtones of the Delve and copy them over but it was such a PITA (the software is nearly impossible to find and you need more software too to convert your files to low quality WAVs) that it is totally not worth the effort.
Camera: AFAIR the Delve has a 2MP camera. It has no flash.
Touch: The touchscreen itself is very responsive and was easy to use and everything was clearly laid out.
The main stuff:Call quality was good and battery life was also good on the replacement phone.
Summary:This phone would have been great if it wasn’t crippled and Samsung/Alltel would let you install stuff on it because the hardware is capable. But as such this is just a basic phone with a browser and some fancy touch stuff with which you can’t really do much. The phone is totally not worth it if you are considering a smartphone plan and I really cannot recommend this phone. Parchayi returned her Delve and replaced it with a Blackberry Curve 8830 which she is very happy with.