Stupid Design I – Frigidaire Gallery Dishwasher

I’m hoping to start a series of articles on poorly designed stuff with this article after I noticed that this is the third time the problem has occurred.

Our Frigidaire Gallery dishwasher, supposedly the quietest dishwasher in it’s class (what a joke) had it’s quiet pump die in the first few months and was replaced under warranty with a new one that is noisy beyond belief. But this is not what this rant is about. We mostly time the dishwasher to run while we are asleep so the noise is not a big concern.

After about a year of use, I was really lucky and noticed that a tiny rubber tab called “splash guard” near the bottom inside the dishwasher was ripped. A little bit of Googling led me to find a lot of complaints about leaking dishwashers thanks to that tab breaking. Also the placement of that tab is exactly where the wheels of the bottom tray slide. So basically it is intentionally placed in a way that it will rip and the dishwasher will leak.

So 12$ later, I find myself with a couple of new tabs, which lasted under a year. Essentially 12$-$15 every 6-12 months to fix a design defect in the dishwasher. Thankfully we don’t have other problems that people have with this dishwasher yet.

1 thought on “Stupid Design I – Frigidaire Gallery Dishwasher

  1. Art A. says:

    Well, Frigidaire seems to be a disaster whichever appliance you look at. I bought a Frigidaire chest freezer in 2015, it died without warning in Jan. 2021. Lots of food at risk too. Frigidaire customer service phone gave a recorded message about unexpected volume of calls and please try again another time … click. Frigidaire customer service email said “we’ll reply within three business days.” I wonder how many days a year they consider business days, because it’s been a while …

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